What should I pay attention to when ordering?

First of all, you need to make sure that the membership form you fill out when you become a member contains complete and up-to-date information. In case of any problems that may arise after your order, our customer representatives will contact you using the contact information in your membership information. Your order will be sent to the delivery address you entered. In order to avoid any problems during cargo delivery, you need to write your address in full detail.

How can I order?

In order to order through our site, you must first become a member of our site or go to the page of the product you want to buy with the option of not being a member, make your model selection and add the product to your cart by clicking the “Add to Cart” button. Then, you can place your order by clicking “My Cart” at the top right of our page, entering your payment information after the delivery information.

Which cargo company will my order be sent with?

The cargo company to which the orders you will place through our site will be sent is specified as Yurtiçi Kargo.

How much is the shipping fee?

Shipping costs vary depending on the country of shipment.

I placed my order, what happens next?

After your order reaches our system without any problems, an e-mail and/or SMS will be sent to the e-mail and/or mobile phone you used when creating a membership on our site, indicating the details of your order. Our customer representatives will prepare your products and ship them to you in order to deliver your order to you as soon as possible without any problems. After your order reaches us, it will be shipped within 7 business days at the latest. When your product is delivered to the cargo company, we will send you another e-mail and/or SMS and inform you about the cargo. You can make your payments with Visa, Visa Electron and Mastercard credit cards.

How can I track the status of my order?

You can track all the orders you have placed on our site by clicking on “Order Tracking” on the top right of our page.

My order has been shipped. How can I check its status?

You can track your order that you have placed on our website by entering your order number and e-mail address on the “Order Tracking” page and clicking on the track option, and your orders will be listed. You can track the status of your order in cargo by clicking on the cargo link next to your order that has been shipped.

What should I pay attention to when receiving the product?

Open and check the packages that you think have been damaged during shipment in front of the cargo officer you received. If there is any damage to the product, do not accept the product by having a report drawn up by the cargo company. Do not forget that you have accepted that the cargo company has fully fulfilled its duty after the product has been received.

Forgot My Password?

Click on the “Forgot My Password” link on the login page and enter the e-mail address you used when registering on the site. An e-mail containing the password you provided to us when logging in to the site will be sent to you in a very short time.